From 6th of December 2023 onwards, medical practitioners not enlisted in the Primary Care Directory (PCD) are no longer eligible to participate in the Health Care Voucher Scheme and hence unable to accept the use of vouchers. Voucher recipients are therefore advised to check this list of enrolled healthcare service providers before seeking healthcare services. To check whether a medical practitioner is enlisted in the PCD, please click here.
Before consultation, you are advised to check your voucher balance (browse the HCVS website www.hcv.gov.hk or call the voucher balance enquiry hotline 2838 0511) if you already have a voucher account created.
If necessary, you can seek assistance from relatives, friends or caregivers, e.g. ask them to accompany you when seeking medical consultations.